Privacy Policy for Casino Rose

Effective Date: March 15, 2026

Welcome to Casino Rose. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services in the United Kingdom. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect and process the following types of information:

Personal Identification Information: Name, date of birth, address, email address, phone number, and other contact details.
Account Information: Username, password, transaction history, and preferences.
Payment Information: Payment card details, billing address, and other financial information necessary to process transactions.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our services.
To verify your identity and comply with legal and regulatory requirements, including anti-money laundering (AML) and age verification.
To process your transactions and manage your account.
To communicate with you, including sending updates, promotional materials, and important notices.
To improve our website, products, and services.
To detect, prevent, and address technical issues and security breaches.
To comply with applicable laws and regulations.

3. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we rely on the following legal bases to process your personal data:

Performance of a contract: Processing is necessary to perform our contract with you.
Legal obligation: Processing is necessary to comply with a legal obligation.
Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
Legitimate interests: Processing is necessary for our legitimate interests, provided your rights do not override those interests.

4. Sharing Your Information

We may share your personal data with the following categories of recipients:

Service providers and partners who perform services on our behalf, such as payment processors, identity verification services, and IT providers.
Regulatory authorities, law enforcement, or other government bodies as required by law or to protect our rights.
Affiliated companies within the Casino Rose group.

We do not sell your personal data to third parties.

5. International Transfers

Your information may be transferred to, and processed in, countries outside the UK. We ensure that appropriate safeguards are in place to protect your personal data in accordance with UK GDPR requirements.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

8. Your Rights

You have the following rights regarding your personal data under UK GDPR:

The right to access your personal data.
The right to rectification of inaccurate or incomplete data.
The right to erasure (the right to be forgotten) in certain circumstances.
The right to restrict processing in certain circumstances.
The right to data portability.
The right to object to processing based on legitimate interests or direct marketing.
The right to withdraw consent at any time, where processing is based on consent.
The right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information, please see our Cookie Policy.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Casino Rose Data Protection Officer
Email: [email protected]
Address: 123 Rose Street, London, UK, SW1A 1AA
Phone: +44 20 7946 0123